Genral Terms

1. All services provide and guaranteed by the Go Travels are subject to full realization of payment prior to departure.
2. Go Travels has right at any time and for any reason:
   • cancel a tour package or tour part prior to the date of departure and if it does so, its liability shall be limited to refunding all the money paid by the Traveller, towards the tour package  or tour part
   • To amend, alter, vary or withdraw any tour, holiday, excursion or facility, it has advertised or published, or to substitute a hotel of similar class if it is deemed advisable or necessary. In either case the Go Travels shall not be liable for any damages, additional expenses or consequential loss suffered by the Tourist/Group.
3. The prices quoted by the Go Travels in its brochures / quotation are in US Dollars or equivalent in foreign currency (local currency of the foreign country / countries being visited). The Go Travels reserves the right to amend these prices in case of currency fluctuation and changes in various rates of exchange and or fuel cost before departure, and to surcharge accordingly. All such increases in price must be paid for in full.
4. The Go Travels shall in no circumstances whatsoever be liable to the Tourist/Group:
   • Any death, personal injury, sickness, accident, loss, delays, increased expenses or substantial damages by any misadventure or otherwise caused.
   • Any act, error or default of any hotelier, carrier, travel component supplier or other person or by any servant or agent employed by the travel component supplier who may be engaged or concerned in the provision of accommodation, refreshment, carriage facility or service for the Tourist/Group, howsoever caused. In this clause the expression “however caused” includes negligence on the part of any person.
5. No liability on the part of the Go Travels arising in any way out of this contract in respect of any tour, holiday or excursion facility shall exceed the total amount paid or agreed to be paid for the tour, holiday, package/ tour component or excursion, and shall in no case include any consequential damages or additional expenses whatsoever.
6. In the event of the Go Travels exercising its right to amend or alter any tour advertised in their brochure or any other media after such tour or holidays has been booked the Tourist shall have right:
   • To continue with the tour or holiday as amended or altered.
   • To accept any alternative tour or holiday which the Go Travels may offer. In neither of the above cases shall the Go Travels be liable to the Tourist/Group for any damages, additional expenses and consequential loss suffered by the Tourist/Group.
7. Only Go Travels, in writing has authority to vary, add, increase or waive off any description, representation, terms and conditions set forth herein or in brochure or E-mail of the Go Travels, or other terms & conditions regarding tour booked by the Tourist with the Go Travels.
8. It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Go Travels will have no responsibility whatsoever in respect of the above matters. It is the responsibility of the Tourist/Group to check and hold valid travel documents like passport and Visa till the end of the tour. In case any travel document like visa is refused, expires or is cancelled by the authorities, the tour participant will have to meet all the contingencies arising there from and to meet all expenses consequential thereto. The Go Travels will have no responsibility whatsoever in respect of the above matters.
9. All tour programmes and packages/ tour components are subject to laws, rules and regulat/Group are on tour and back. The Go Travels will have no responsibility in respect of any condition brought about by any such laws, etc., or due to act of God.
10. All claims, disputes and lawsuit relating to the tours arranged or co-coordinated by the Go Travels shall be construed according to current Indian laws only and shall be subject to jurisdiction of courts in Delhi only.
11. The Cost of Ticket does not include any Insurance Premium. The Tourist/Group will have to pay any such premium at their own cost.
12. Check in / Check out. Most hotels worldwide observe 1400-1600 Hrs. as Check-in time & 1000-1200 Hrs. as Check out time. If the Tourist/Group arrival is before or departure is after the normal check-in or check-out time, the Go Travels is not responsible for additional charges levied by the hotel or travel component supplier and such charges are to be settled by the Tourist/Group directly with the hotel or travel components supplier.
13. Any complaint by the Tourist (including complaint on behalf of passengers of the Group submitted by the Tourist) in connection with or arising out of the tour must be notified to the Go Travels in writing within twenty one (15) days from the end of the tour. No claim or complaint made thereafter shall be entertained in any circumstances. No individual complaint of passenger of the Group shall be entertained directly and therefore same must be made only by The Tourist who is a leader of the Group.
14. The Go Travels will not be liable to any passenger for refund, compensation or claim for shortage of tour days or for cancellation, postponement or re-routing of any particular scheduled transport service due to any reasons including fog. The rules in respect of cancellation charges or refund will be applicable. The tickets are issued, subject to conditions herein.

STAR CLASSIFICATION OF HOTELS

• Star classification of Hotels as 5 star, 4 star and so on is provided to the Go Travels by the supplier of the hotel travel component and the Go Travels endeavor to validate and authenticate this information in utter good faith. The Go Travels cannot be held liable for wrong and inaccurate information provided to the Go Travels. Descriptions, photographs, sketches and list of amenities/facilities are also provided and this information is obtained from the supplier of the hotel travel component.

Meals

• Number of meals including breakfast are always corresponding to the number of nights booked by the Tourist in the hotel. Hotels do not provide breakfast on the day of arrival. The Go Travels reserves the right to change the meal arrangement if circumstances make it necessary to do so. The meals are preset and choice of menu is not available.

CURRENCY

• The Go Travels suggests the Tourist/Group to carry holiday spending money partly in currency, partly in traveler cheques. It is advisable to arrange the same at least a week before departure. Traveler cheques are safest way to carry money as they are easily cashed for a small service charge and can be replaced, if they are stolen or lost. The Go Travels will not be responsible for any loss of exchange / Currency.

Declaration for Basic Travel Quota (BTQ)

• I declare that the information given above by me are true and correct to my knowledge. I declare that the exchange applied for together with the exchange already availed does not exceed $10,000/- in this financial year. I further confirm, that I am a Resident Indian Citizen and intent to return to India. I further undertake that the transaction is not designed to contravene or evade the provisions of the Foreign Exchange Management Act, 1999 (42 of 1999) or any of the Rules/ Notifications/ Directions issued under the Act.