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Terms & Condition /

Below you can find our terms & Conditions...

Genral Terms

  1. Packages with Air fare made on special fare and rates taken from the relevant airlines and hotels. Once substantiation is made no amendments will be entertained. The Air tickets once issued are non refundable.
  2. All quotations are given without holding any confirmed reservations moreover in the airlines or in the hotels.
  3. To process the reservation we require 60% advance deposit on packages with Airfare & 40% advance deposit on packages without Airfare.
  4. Full and Final payment to be done by cash/net banking Once confirmation is made & the travel documents are delivered to the guest.
  5. Cost does not include expenses caused by factors beyond our control like rail / flight / vehicle delays , cancellations, strikes , natural calamity, political disturbance etc.

Booking Procedure

  1. 1f booking within 30 days of date of travel.
    • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
  2. If booking more than 30 days of date of travel.
    • You will need to make payment of 50% of the tour package cost / tour components costs at the time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
    • Balance payment will be required to be paid at the time of confirmation of booking.

Refund Policy

  1. All refunds to be made within 7 working days from cancellation date
  2. Refunds to be made in respective accounts or credit card only
  3. No refund in cash

Cancellation Policy

  1. No refunds on cancellation of Air / Bus / Train tickets once issued.
  2. Postpone of any tour please intimate 07 days prior from the day of departure date, else cancellation policy applicable (Not applicable on packages with airfare).
  3. If booking cancellation is made any time not less than 15 days prior to departure date, 25% of the land package cost shall be deducted.
  4. If booking cancellation is made 14 to 07 days prior to departure date, 50% of the land package cost shall be deducted.
  5. If booking cancellation is made 06 days or 02 days prior to departure, 75% of the land package cost shall be deducted.
  6. In case passenger is no show at the time of departure, 100% of the package cost shall be deducted

Communication

For any kind of communication, please write to info@gotravels.in or Contact Us!