Terms & Condition /

Below you can find our terms & Conditions...

Genral Terms

  1. Packages with Air fare made on special fare and rates taken from the relevant airlines and hotels. Once substantiation is made no amendments will be entertained. The Air tickets once issued are non refundable.
  2. All quotations are given without holding any confirmed reservations moreover in the airlines or in the hotels.
  3. To process the reservation we require 60% advance deposit on packages with Airfare & 40% advance deposit on packages without Airfare.
  4. Full and Final payment to be done by cash/net banking Once confirmation is made & the travel documents are delivered to the guest.
  5. Cost does not include expenses caused by factors beyond our control like rail / flight / vehicle delays , cancellations, strikes , natural calamity, political disturbance etc.

Booking Procedure

  1. 1f you are booking within 10 days of date of travel.
    • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
  2. If you are booking within 10 – 20 days of date of travel.
    • You will need to make payment of 70% of the tour package cost / tour components costs at the time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
    • Balance 30% payment will be required to be paid at the time of confirmation of booking.
  3. If you are booking within more than 20 days of date of travel.
    • You will need to make payment of 50% of the tour package cost / tour components costs at the time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
    • Balance payment will be required to be paid at the time of confirmation of booking.

Refund Policy

  1. All refunds to be made within 7 working days from cancellation date
  2. Refunds to be made in respective accounts or Credit card only
  3. No refund in cash

Cancellation Policy

  1. No Refunds on Cancellation of Air / Bus / Train tickets once issued.
  2. Postpone of any tour Please intimate 7 Day prior from the day of departure date, else cancellation policy applicable (Not Applicable On Packages Having Airfare).
  3. If Package cancellation is made any time not less than 15 days prior to departure date, 25% of the package cost shall be deducted.
  4. If Package cancellation is made 14 to 05 days prior to departure date, 50% of the package cost shall be deducted.
  5. If package cancellation is made 05 to 01 days prior to departure, 75% of the package cost shall be deducted.
  6. If package cancellation is made Less than 7 days or at the time of departure, 100% of the tour cost shall be deducted

Communication

For any kind of communication, please write to info@gotravels.in or Contact Us!