Our Policies /

Below you can find our policies...

Privacy Policy

    Go Travels always dedicated towards shielding your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. Go Travels continually review systems and data to ensure the best possible data security to our clients. In case of any failures, we will inspect all activities with a view to prosecuting and/or taking civil proceedings to recover indemnity against those responsible. The only possible way where we ask for personal information in a variety of circumstances such as:
    • When you make a reservation or book any package from our website
    • Through our customer service team by email, letter, or by phone.
    We will not retail, share or rent your personal details given to us, to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in association with the provision of agreed services and products.

Booking Procedure

  1. 1f booking within 30 days of date of travel.
    • You will need to make payment of 100% of the tour package cost/ tour components costs at time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
  2. If booking more than 30 days of date of travel.
    • You will need to make payment of 50% of the tour package cost / tour components costs at the time of booking process is undertaken.
    • Any amendment or cancellation made by traveler would be chargeable as per cancellation policy.
    • Balance payment will be required to be paid at the time of confirmation of booking.

Refund Policy

  1. All refunds to be made within 7 working days from cancellation date
  2. Refunds to be made in respective accounts or credit card only
  3. No refund in cash

Cancellation Policy

  1. No refunds on cancellation of Air / Bus / Train tickets once issued.
  2. Postpone of any tour please intimate 07 days prior from the day of departure date, else cancellation policy applicable (Not applicable on packages with airfare).
  3. If booking cancellation is made any time not less than 15 days prior to departure date, 25% of the land package cost shall be deducted.
  4. If booking cancellation is made 14 to 07 days prior to departure date, 50% of the land package cost shall be deducted.
  5. If booking cancellation is made 06 days or 02 days prior to departure, 75% of the land package cost shall be deducted.
  6. In case passenger is no show at the time of departure, 100% of the package cost shall be deducted